Redesign around demand, not demos
Anchor AI job redesign in demand pressure and task load rather than tool demonstrations.
The move: start from demand pressure, then choose the AI role. A polished AI demo can make any workflow look redesignable. The problem is that demos show capability in isolation. Work redesign needs to show where capability meets real demand. Diagnose demand Demand is the pressure entering the work system. Count volume, spikes, cycle time, error patterns, emotional load, and scarce expertise. The goal is to know what the team must absorb before deciding what AI should do. Decompose the bottleneck Once the demand signal is clear, break the bottleneck into tasks. A manager escalation may include intake, fact gathering,…
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