Leading Change and Shifting Mental Models
Guide organizations and teams through adaptive change that requires new ways of thinking and working.
Some changes are incremental—you can implement them within existing structures and mindsets. But many strategic initiatives require adaptive change: new mental models, ways of working, and habits. Leading adaptive change is harder than technical change because it triggers resistance, uncertainty, and emotion. This nugget covers the psychology of change, how to build a coalition for change, and how to sustain momentum when progress feels slow. You'll learn techniques like creating a sense of urgency, painting a compelling vision, engaging skeptics (not just true believers), and celebrating small wins to build confidence. The course uses cases from urban development, nonprofit transformation,…
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