The Client Steering Call Is Splitting Into Camps
Facilitate a consent check by testing whether a concern is a reasoned objection tied to the meeting aim.
A realistic client-site conference room with a facilitator standing beside a glass wall, six executives around a table, one person leaning back with crossed arms, another looking at a laptop, bright white office lighting, cool gray and teal accents, open space above the table for an overlay, no text, words, letters, numerals, logos. A facilitator stands in a client conference room while executives appear split, with one person leaning back defensively and others focused on a pilot decision. Client steering call, 4:18 p.m. The group has a pilot proposal, one visible holdout, and a sponsor who needs a board-ready decision…
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