Transforming Team Dynamics at Acme Corp
Effective peer coaching can resolve conflicts and enhance collaboration.
{"company":"Acme Corp","sections":[{"label":"Situation","title":"The problem","body":"At Acme Corp, team morale had plummeted due to ongoing conflicts between two senior developers, resulting in a 30% drop in project delivery speed and a backlog of 150 unresolved issues. The tension led to a toxic work environment, causing employee turnover to rise by 20% over six months."},{"label":"Decision","title":"What they did","body":"To address the conflicts, the management team implemented a peer coaching program, pairing the two developers with trained coaches who facilitated structured dialogues focused on their strengths and team goals. Instead of traditional top-down resolutions, they encouraged the developers to collaboratively set performance benchmarks and share feedback regularly."},{"label":"Outcome","title":"The…
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