Remote Negotiation Success at Buffer

{"company":"Buffer","sections":[{"label":"Situation","title":"The problem","body":"Buffer's remote team was facing a 30% turnover rate, with exit interviews revealing poor communication and negotiation around role expectations. This was not only increasing recruitment costs by approximately $15,000 per employee but also jeopardizing project timelines."},{"label":"Decision","title":"What they did","body":"In a counter-intuitive move, Buffer introduced transparent salary negotiations with a public pay formula and encouraged open discussions about role responsibilities. They hosted bi-monthly negotiations workshops, where team members practiced negotiation skills in a supportive environment, fostering a culture of empathy and understanding."},{"label":"Outcome","title":"The result","body":"As a result, Buffer reduced its turnover rate to 15% within a year, saving around $150,000 in recruitment…

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